Partners, Vendors & Portal
Digital portal for your maintenance for external partners
With the remberg maintenance software portal, you can easily and securely integrate service providers, suppliers and partners into your maintenance processes – without any additional effort for your team.
Our customers
The problem
Technical teams on the shop floor or external partners often do not have digital access to the information they need for their work.
Before
- Cumbersome: Maintenance histories are stored in the office or in paper files.
- Unclear: No one knows what was last done on the asset.
- Unstructured: Faults are reported by word of mouth or telephone – without any system.
After
- Immediately available: Scan the QR code and all information is available directly on your mobile device.
- Traceable: Maintenance, reports and documentation can be viewed centrally.
- Efficient: Fault reporting and AI support directly at the scene of the incident.
Unblock your maintenance – directly on the shop floor
Technical teams no longer need to run to the office or ask questions to understand what was last done on a machine. A QR code on the machine gives them direct access to maintenance history, fault reports, relevant documents and checklists – on their smartphone or tablet. External service providers also work more efficiently and independently – without training, without queries, without friction. You always decide what information is accessible.
Provide external partners with immediate support
External service providers can access the AI Copilot directly via the portal when they are working on a plant. The AI immediately provides initial information on the possible cause based on incidents, technical documents and the maintenance history. Instead of making enquiries by telephone or waiting for someone from the team, partners receive specific and context-related answers directly on site. This speeds up problem solving and promotes autonomy.
Streamline the reporting process in your maintenance
With the remberg portal, external technicians or other team members can report malfunctions directly at the machine – via QR code, without having to log in or undergo training. The report is recorded in a structured manner: with a description, photo, priority and reference to the affected machine. This ensures that every malfunction ends up directly in the system – traceable, complete and without detours via telephone or email.
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Connect your IT systems through Interfaces & APIs
remberg can be connected to all common ERP or MES systems to enable a mobile, AI-powered user experience for maintenance teams. Find out more about our documented interfaces in our remberg developer portal.
Trust in world-class data protection & IT security
Your data and your trust are our top priority. For hosting, the remberg software relies on a German high-security data center that is ISO/IEC 27001 certified and meets the highest C5 standards of the German Federal Office for Information Security (BSI). Additionally remberg provides security mechanisms such as password change cycles and 2FA.
Our Customers
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