Optimize Your Field Service and Exceed Customer Expectations

With the remberg Asset Platform, you accelerate your response times, resolve issues on the first visit, and boost your team's productivity. Offer your customers fast, reliable service and exceed their expectations—all while reducing your operating costs.

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See why other companies trust us

Our Customers

up to

26%

Faster response times to inquiries & failures

Transparent workflows and direct access to asset data enable rapid action

up to

19%

Increase in first-time fix rate

With the Asset Copilot, your team taps into expert knowledge instantly

up to

34%

Minimization of unplanned downtime

Preventive maintenance avoids breakdowns and ensures productivity

Fix downtimes faster with the Asset Copilot

With the Asset Copilot, your service technicians gain instant access to all technical documentation and receive intelligent support for troubleshooting. The AI automatically searches manuals, maintenance logs, and technical data to provide precise solutions for the issue at hand. This saves time, reduces errors, and boosts your first-time fix rate.

Plan and optimize field operations efficiently

With our digital scheduling board, you plan assignments smarter and faster. Assign tasks via drag-and-drop, consider your technicians' qualifications and availability, and optimize routes to reduce travel time. This results in 35% more efficient dispatch planning, allowing you to handle more jobs per day.

Ensure high-quality with digital forms & checklists

Checklists and forms guarantee that every service call meets the highest quality standards. Technicians can digitally document on-site, write service reports, capture signatures, and add photos. These forms are automatically forwarded to your back office or customers—for example, for invoicing—streamlining your processes and saving valuable time.

Connect your IT systems through Interfaces & APIs

remberg can be connected to all common ERP or MES systems to enable a mobile, AI-powered user experience for maintenance teams. Find out more about our documented interfaces in our remberg developer portal.

Trust in world-class data protection & IT security

Your data and your trust are our top priority. For hosting, the remberg software relies on a German high-security data center that is ISO/IEC 27001 certified and meets the highest C5 standards of the German Federal Office for Information Security (BSI). Additionally remberg provides security mechanisms such as password change cycles and 2FA.