Maximize Equipment Availability and Service Quality

Medical technology requires regular and professional maintenance to function reliably and meet all regulatory requirements. With our Asset Platform, you enable your customers to rely on their devices fully, ensure maximum productivity and cost control, and extend the lifespan of their systems.

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See why other companies trust us:

Our Customers

up to

26%

Faster response times to inquiries & failures

Transparent workflows and direct access to asset data enable rapid action

up to

18%

Increase in asset availability

Structured processes and enhanced knowledge management boost asset uptime

up to

19%

Increase in first-time fix rate

With the Asset Copilot, your team taps into expert knowledge instantly

Resolve customer cases faster with AI

In the medical technology industry, equipment reliability is of utmost importance. When your customers encounter a technical problem, every second counts. The central troubleshooting & ticket system for support cases, combined with the asset copilot, ensures that your team can offer faster and better solutions, no matter where the equipment is located.

Access all asset data - in one place and seconds

Keeping a clear overview of your medical equipment is crucial: with the remberg Asset Platform, you always have a complete overview of the condition, history, and utilization of your equipment.

Capture and coordinate every work order easily

Wiith the remberg Asset Platform, service deployments are planned and coordinated efficiently. Through drag-and-drop scheduling, you can assign tasks more quickly and maximize the utilization of your maintenance teams. Your team is automatically notified when something changes, keeping everyone up-to-date.

Create and share digital forms in seconds

Say goodbye to paper-based service reports. With the remberg Asset Platform, you digitize all inspections, maintenance tasks, and service reports. Technicians complete checklists and reports directly on-site—both mobile and offline. The documentation is instantly saved to the Asset Platform and always accessible. This ensures that nothing is overlooked and you maintain a comprehensive history.

Ease your workload and provide customers with greater autonomy

With the remberg Asset Platform, you empower your customers, partners and suppliers with self-service to simplify collaboration. Your customers can order spare parts, access digital manuals, or open and track tickets directly through your own branded self-service portal. By centrally managing all processes and documents, you maintain complete oversight at all times.

Connect your IT systems through Interfaces & APIs

No need to switch back and forth between different tools such as ERP, DMS or CRM systems. Synchronize everything that matters with the remberg software and transfer information via APIs or automatic CSV imports.

Trust in world-class data protection & IT security

Your data and your trust are our top priority. For hosting, the remberg software relies on a German high-security data center that is ISO/IEC 27001 certified and meets the highest C5 standards of the German Federal Office for Information Security (BSI). Additional security is provided by remberg with security mechanisms such as password change cycles and 2FA.