QR-Codes for Industrial Assets
QR codes for industrial assets - information at a glance
Whether you want to report malfunctions faster or make operating instructions available immediately, remberg QR codes will help you bridge the gap to the digital age.
Our customers
The problem
Technical teams or customers are standing in front of your assets and have no direct access to information such as technical documentation, operating instructions or spare parts.
Before
- Cumbersome: Missing maintenance history at the point of use
- Slow: Delayed incident reports
- Outdated: Cumbersome documentation via Excel or paper
- Lost: Customer service loses valuable time
- Inefficient: Searching for information about assets and equipment costs productivity and service quality.
After
- Immediate: Report faults directly on the asset and equipment
- Digital: Access maintenance plans, forms and checklists via smartphone or tablet
- Reliable: Mobile documentation – even offline
- Available: Give external partners direct access to operating instructions and spare parts lists
- Productive: Transparent for your team and customers
Everything under control: with the remberg QR codes
Provide direct access to maintenance schedules, service requests, documents and machine data with QR-Codes – mobile, intuitively and quickly.
Create QR codes for assets – quickly and easily
With remberg, you can create custom QR codes for your machines, systems, equipment or tools. Whether individually or in larger series. You then decide what information is stored – from maintenance schedules to operating instructions.
Access the data for every asset from anywhere
All it takes is a scan with a mobile device: all the information you need appears immediately – whether it's maintenance instructions, troubleshooting guides or spare parts lists. No app installation, no complicated systems. Your teams can respond faster, complete tasks more efficiently and record all documentation in a legally compliant manner.
Find and update data related to your assets
Customisable properties and data fields for each piece of equipment, combined with a comprehensive search function, enable you and your employees to find the right information much faster.
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Connect your IT systems through Interfaces & APIs
remberg can be connected to all common ERP or MES systems to enable a mobile, AI-powered user experience for maintenance teams. Find out more about our documented interfaces in our remberg developer portal.
Trust in world-class data protection & IT security
Your data and your trust are our top priority. For hosting, the remberg software relies on a German high-security data center that is ISO/IEC 27001 certified and meets the highest C5 standards of the German Federal Office for Information Security (BSI). Additionally remberg provides security mechanisms such as password change cycles and 2FA.
Our customers
Unlock the Full Potential of Your Assets, Equipment & Facilities
QR-Codes in Maintenance
Challenges in traditional maintenance
Maintenance teams often face the challenge of finding information about maintenance plans, incident histories or spare parts lists quickly and securely. Missing or outdated documentation significantly delays work, increases the risk of production downtime and drives up costs unnecessarily.
How QR codes optimise processes
With QR codes in the remberg software, this problem is a thing of the past. A single scan of the asset is all it takes to immediately retrieve all relevant information – maintenance schedules, checklists, incident reports – on the mobile device. The data is always up to date, available at any time and quickly accessible via an intuitive interface.
Advantages at a glance
- Faster incident reports directly from the shop floor
- Mobile documentation: Record maintenance logs, tests and inspections via tablet or smartphone
- Transparent asset history: Complete history of all measures
- Offline functionality: also available in areas without Wi-Fi
Practical example
A maintenance engineer scans a QR code directly on a production machine. In seconds, they can see the latest maintenance logs and open tasks and can immediately record a new incident report – all without having to run back to the office. This significantly reduces downtime.
QR-Codes in Technical Service
The demands of modern customers
Today's customers and service partners expect immediate access to important information. Long waiting times, paper manuals and complicated hotline enquiries no longer meet modern service quality standards.
How QR codes improve customer service
With the QR codes in remberg, you enable your customers to access relevant information such as operating instructions, spare parts lists or open service requests directly on the machine.
Advantages for your company
- Fast service requests via scan without registration or app download
- Direct access to digital manuals and maintenance instructions
- Reduced load on your customer support
- Higher customer satisfaction through direct problem solving
Practical example
A customer has a question about how to operate a device. Instead of calling to request instructions, they simply scan the QR code on the type plate and have access to the relevant document within seconds. Your support team saves valuable time – and the customer can get back to work immediately.
EU-Machinery Regulation
On 29 June 2023, the new EU Machinery Regulation was published in the Official Journal. It replaces the previous Machinery Directive 2006/42/EC and will enter into force on 20 January 2027.
Important changes for manufacturers
- Digital operating instructions: In future, manufacturers will only be allowed to provide operating instructions in digital form.
- Obligations: Provision via QR codes, online availability for 10 years, easy download and printing options.
- Contact information: Mandatory inclusion of email and website address on the type plate.
Why QR codes are the perfect solution here
QR codes enable direct access to multilingual operating instructions, declarations of conformity and safety documents – always up to date and accessible via any mobile device. Paper manuals become redundant and updates are easy to implement.
Conclusion
With the QR codes from remberg, you not only meet the new legal requirements – you also offer your customers modern, fast and sustainable access to all important information. This positions your company as a future-oriented and service-oriented supplier in the mechanical and plant engineering sector.
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