E-Book: Digital Champions in After-Sales
Manufacturers of machinery and equipment face a challenging future. Current inflation, supply bottlenecks, rising interest rates, geopolitical changes and increasing energy prices are intensifying the pressure for high-margin business. For manufacturers, the answer quickly leads to the service business – after all, sales here are more stable and margins are up to two and a half times higher than in new business. The installed base therefore offers great potential – but how can manufacturers fully exploit this potential through service and after-sales? This eBook contains: